Privacy Policy
Effective Date: [2/1/2025]
Welcome to PianoWithWillie.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing information, and other details you provide when purchasing products or signing up for our services.
- Non-Personal Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
- Checkout Information: We collect information during the checkout process, including:
- Products viewed to enhance recommendations
- Location, IP address, and browser type for tax and shipping estimates
- Shipping address to process and fulfill orders
- Cart contents via cookies to retain items while browsing
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Process transactions and send order confirmations
- Respond to customer inquiries and support requests
- Process payments and prevent fraud
- Set up accounts for our store
- Comply with legal obligations, including tax calculations
- Improve store offerings
- Send marketing messages, if opted in
- Store order and account details for future purchases
3. Who Has Access to Your Information
Members of our team, including Administrators and Shop Managers, have access to:
- Order details (what was purchased, when, and shipping details)
- Customer details (name, email, billing, and shipping addresses)
This access helps us fulfill orders, process refunds, and support customers.
4. What We Share with Third Parties
We share information with third-party providers who assist in processing payments and fulfilling services:
- Payments: We accept PayPal, which processes payment information securely. See the PayPal Privacy Policy for more details.
- Other third-party services that assist in processing and fulfilling orders.
5. Data Storage and Retention
We store information as long as necessary for the purposes collected, including legal obligations:
- Order information is stored for [10] years for tax and accounting purposes
- Comments and reviews remain unless requested to be removed
- Account data remains for ease of future purchases
6. Cookies and Tracking Technologies
We use cookies to enhance browsing experience, track cart contents, and analyze site usage.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails
- Request details on how your data is used
9. Security Measures
We implement security measures such as encryption and two-factor authentication to protect your data.
10. Contact Us
If you have any privacy concerns, contact us at [support @ jazzedge.com].
By using PianoWithWillie.com, you agree to this Privacy Policy.